chunli Platform Privacy Notice
This page describes what we collect when you use chunli and how we keep that data protected. Our privacy practice centres on transparency — we explain upfront what information we gather, why we need it, and how long we retain it. We do not sell your personal data to third parties, and we encrypt sensitive information like payment details and identity documents.
When you create an account on chunli, we collect your name, date of birth, email, and phone number. We also request identity verification through a document scan — your national ID, passport, or driver's licence. We use this information to verify your identity, comply with anti-fraud regulations, and process your deposits and withdrawals through local payment methods like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, or e-wallet.
We store all account data on secure servers with encryption protocols. Our servers may sit outside your jurisdiction, but we apply the same data protection standards regardless of location. You have the right to request what data we hold, correct inaccurate information, and ask us to delete your account. This page details those rights and our process for honouring them.
What Data We Collect on chunli
We collect your account registration details when you sign up. This includes your full name, date of birth, email address, phone number, and a password. We also collect your username if you choose one during registration.
For identity verification, we ask you to upload a copy of a government-issued document — your national ID, passport, or driver's licence. We use automated scanning to extract key details, then perform manual review to confirm your identity matches our records. This document is encrypted and stored separately from your general account profile.
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method type and the transaction confirmation code. We do not store your wallet credentials or passwords. For bank transfers through mobile banking, local payment, online payment, or e-wallet, we record only the transaction reference and confirmation status — never your account numbers or banking credentials.
We log your gaming activity on chunli. This includes game results, bet amounts, payouts, and timestamps. We store match results for football tournaments like Liga 1, Piala AFF, and Piala Indonesia. We log your withdrawal requests, including the amount, destination payment method, and approval status.
We collect technical data about your device and connection. This includes your device type (Android or iOS), your app version, and your IP address. We use this to optimize our service, detect fraud, and comply with anti-money-laundering regulations that require us to track user location.
We encrypt sensitive data at rest and in transit
All identity documents, passwords, and payment confirmations on chunli use encryption standards that meet international security benchmarks. Our servers apply TLS encryption to all data transfers, and passwords are hashed using industry-standard algorithms.
How We Use Your Data on chunli
We use your personal information for account verification and regulatory compliance. When you deposit funds, we verify your identity against your uploaded document to prevent fraud and meet anti-money-laundering requirements. When you request a withdrawal, we review your account activity to ensure your funds came from valid deposits and that no suspicious patterns exist.
We use your gaming data to calculate payouts and settle results. When you play slots, live-dealer games, or place sports bets on chunli, we log your actions and outcomes so you can reference your history in your Result Archive. During Lagos 1 seasons or Piala AFF tournaments, we may use aggregated gameplay data to understand user trends — always anonymized and never linked to individual identities.
We use your contact information to send account notifications and service updates. If your withdrawal is approved, we email you. If we need additional information from you, we contact you via email or SMS. You control notification frequency in your account settings.
We use technical data to improve our platform and detect fraud. If we see unusual login patterns or suspicious deposits, we may flag your account for manual review. We also use aggregated technical data to optimize our Android APK and iOS browser experience — understanding which devices are most used, which features are accessed most often, and where connection issues occur.
Third-Party Processors and Data Sharing on chunli
We share data with payment processors when you deposit or withdraw. mobile banking, local payment, online payment, e-wallet, and mobile banking receive transaction details from us, and they send back confirmation codes. We do not receive your wallet passwords or PINs. Bank processors for local payment, online payment, e-wallet, and mobile banking operate similarly — they confirm deposit or withdrawal amounts, and we do not access your banking credentials directly.
We may share anonymized data with game providers. Slot game studios that power Fortune Tiger, Sweet Bonanza, Mahjong Ways, Aviator, and Gates of Olympus on chunli receive gameplay information so they can verify fair play and pay out winnings correctly. This data is never linked to your personal identity.
We share data with law enforcement only when legally required. If a court order or government agency requests your information, we comply with the request and notify you unless prohibited by law. We do not sell your data to marketers, advertisers, or data brokers under any circumstance.
Your Rights and Data Access on chunli
You have the right to access all data we hold about you on chunli. You can request a copy of your account information, including your personal details, identity document records, deposit and withdrawal history, and gameplay logs. To request your data, contact our support team via the contact information below.
You have the right to correct inaccurate information. If your name, email, or phone number is wrong in our system, you can update it directly in your account settings. If you cannot correct information yourself, our support team can help.
You have the right to delete your account. Once you request account deletion, we remove your personal information from our active systems within a specified timeframe. We may retain anonymized gameplay data for statistical purposes, but we sever the link to your identity. Some data may be retained longer if required by anti-fraud or anti-money-laundering regulations.
You have the right to object to data processing. If you believe we are using your data incorrectly, you can file a complaint with our support team or a relevant data protection authority in your jurisdiction.
Cookies and Tracking on chunli
Our chunli platform uses cookies to maintain your login session and remember your preferences. Session cookies expire when you close your browser. Preference cookies persist longer so your interface language and notification settings remain consistent across visits.
We do not use third-party tracking cookies that follow you across the web. Our cookies remain within chunli and do not feed data to advertising networks. If you disable cookies in your browser settings, you may need to log in each time you visit chunli.
Data Retention on chunli
We retain your account information as long as your account is active. If you delete your account, we retain anonymized transaction data for anti-fraud compliance — typically three to five years depending on local regulations. You cannot reverse account deletion.
We retain deposit and withdrawal records for audit and regulatory compliance. These records show payment method, amount, date, and status. We retain gameplay logs in your Result Archive indefinitely so you can reference your gaming history anytime.
We retain identity documents for anti-money-laundering compliance — typically five to seven years after account closure. We delete these documents securely once the retention period expires.
Contact Us About Your Privacy
If you have questions about our privacy practices on chunli, or if you wish to access, correct, or delete your data, contact our support team. You can reach us via live chat within the chunli app or browser, or via email at our support address listed on our FAQ page
We aim to respond to all data requests within ten business days. During peak periods or around holidays like Idul Fitri and Idul Adha, response times may extend slightly, but we prioritize all requests equally.
If you believe we have mishandled your data, you also have the right to lodge a complaint with your jurisdiction's data protection authority. We cooperate fully with any regulatory investigation into our privacy practices.
Changes to This Privacy Notice
We may update this privacy notice as our platform evolves or as regulations change. We will notify you of material changes via email and by posting a notice on chunli. Your continued use of the platform after changes take effect means you accept the updated terms.
Our commitment to protecting your data remains constant. Whether we collect data through your Android APK, iOS browser, or desktop access, we apply the same encryption and security standards. We remain transparent about what we collect and why, and we honour your rights to access, correct, and delete your information.